Plants and industrial offices
Manufacturing IT Services
A down line costs more than a down laptop. Secure Techies supports manufacturers with office IT, careful plant connectivity, and backups that have been restored.
Why this industry is different
The office and the floor are not the same network
Mixing them casually is how ransomware walks from a mailbox onto a controller. We keep that boundary intentional.
- 01
Change windows are short
Patches happen when the line is down, not when a ticket says so. We plan around production.
- 02
Vendor machines on your LAN
OEMs drop PCs that never get patched. We inventory them and isolate what we cannot harden.
- 03
ERP is the business
If inventory and shipping systems stall, trucks wait. Help desk and backups have to treat ERP as critical.
What is in the plan
Everything we do for manufacturers
Business IT, done carefully around production. We do not treat the floor like a coffee-shop network.
Plant and office
- Office and shipping help deskERP users, accounting, and the shipping desk.
- ERP infrastructureServers, identity, and backups. Application issues stay with the ERP vendor.
- Change windowsPatches follow the production calendar, not our ticket clock.
Boundaries
- IT / OT boundaryWe inventory OEM PCs and isolate what we cannot harden. We do not casually reprogram PLCs.
- Network segmentationThe floor is not office Wi-Fi.
- Email and ransomware pathMost plant incidents still start in a mailbox.
Yard and local
- Yard and warehouse camerasMobile CCTV when the lot is the risk.
- On-site plantsSouthern California from Canoga Park.
We do not optimize a production network we do not fully understand. We isolate and document first.
How the work is packaged
What we run for manufacturers
Office managed IT done properly, plus a conservative approach to anything that touches production.
Managed infrastructure
Servers, cloud, and workstations for office and shipping.
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Network security
Segmentation, firewalls, and Wi-Fi that does not flatten OT and IT together.
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Cybersecurity
Email and endpoint protection on the business network, with incident plans that include the floor.
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Backup and recovery
Restore tests for ERP, files, and Microsoft 365 — not only the file share.
View serviceWhat we touch — and what we do not
Business systems are ours. PLCs stay with your controls vendor unless the SOW says otherwise.
- ERP infrastructure
- Microsoft 365
- Segmented networks
- Shipping / office PCs
- Backup of business systems
- Yard cameras when needed
IT support for manufacturing companies
Secure Techies provides manufacturing IT services for plants and industrial offices that need the business network solid and the production network left alone unless there is a written plan.
We run infrastructure, network security, and backups from Canoga Park. Change windows follow your production calendar. If a patch could stop a line, it is scheduled, approved, and reversible.
Who we work with
Southern California manufacturers with an office, a shipping desk, and a floor that should not share Wi-Fi with accounting. Typical fit is a plant that already has a controls vendor and needs an MSP for business systems. We do not casually reprogram PLCs. Contractor yards are a better fit for construction IT.
What careful around production means
- Inventory OEM PCs that were dropped on the LAN and never patched
- Segment IT from OT so a mailbox incident does not walk onto a controller
- Treat ERP, inventory, and shipping as critical — trucks waiting is not a printer ticket
- Harden email and endpoints on the business side. That is still how ransomware arrives
- Tell you when you need a specialist controls engineer instead of improvising
Plenty of vendors claim they “converge OT and IT.” Some should. Many should not. We would rather be precise.
Yard and warehouse
Where the lot or staging area is the risk, mobile CCTV trailers cover it without a six-month cabling project.
Coverage
On-site across Southern California from Canoga Park. Remote for multi-site companies.
Call (818) 431-5607 or contact us.
How an engagement starts
How we enter a plant
Change windows follow production, not our calendar.
- 01
Walk the boundary
What is IT, what is OT, and which OEM PCs were dropped on the LAN.
- 02
Isolate risk
Segment, inventory, and stop treating the floor like office Wi-Fi.
- 03
Harden the office side
Email and endpoints — that is still how ransomware arrives.
- 04
Schedule the rest
Patches and projects in the windows you already shut the line.
Why this team
How we treat industrial environments
We are an MSP for the business systems. We are conservative — on purpose — around anything that moves a machine.
No cowboy OT work
If a change could stop a line, it is scheduled, approved, and reversible.
Yard and warehouse security
Where sites need cameras, mobile CCTV trailers cover lots and staging without a six-month cabling project.
Local plants
Southern California manufacturers get on-site help from Canoga Park.
Honest limits
We will tell you when you need a specialist controls engineer.
Manufacturing IT questions
Do you support SCADA or PLC networks?
Can you work around production schedules?
How do you handle ransomware risk on a plant network?
Do you support ERP systems?
Where do you work?
Other industries
Law firms
Healthcare
Accounting
Financial servicesReady to talk about your IT?
A free assessment from the Canoga Park team. We will tell you what we would fix first.