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Plants and industrial offices

Manufacturing IT Services

A down line costs more than a down laptop. Secure Techies supports manufacturers with office IT, careful plant connectivity, and backups that have been restored.

Free assessment (818) 450-5384
Clean Southern California manufacturing plant with a glass control room
  • UptimeProduction first
  • OT/ITCareful boundaries
  • 24/7Help desk

Why this industry is different

The office and the floor are not the same network

Mixing them casually is how ransomware walks from a mailbox onto a controller. We keep that boundary intentional.

  1. 01

    Change windows are short

    Patches happen when the line is down, not when a ticket says so. We plan around production.

  2. 02

    Vendor machines on your LAN

    OEMs drop PCs that never get patched. We inventory them and isolate what we cannot harden.

  3. 03

    ERP is the business

    If inventory and shipping systems stall, trucks wait. Help desk and backups have to treat ERP as critical.

Manufacturing shipping desk beside a plant floor

What is in the plan

Everything we do for manufacturers

Business IT, done carefully around production. We do not treat the floor like a coffee-shop network.

Plant and office

  • Office and shipping help desk
    ERP users, accounting, and the shipping desk.
  • ERP infrastructure
    Servers, identity, and backups. Application issues stay with the ERP vendor.
  • Change windows
    Patches follow the production calendar, not our ticket clock.

Boundaries

  • IT / OT boundary
    We inventory OEM PCs and isolate what we cannot harden. We do not casually reprogram PLCs.
  • Network segmentation
    The floor is not office Wi-Fi.
  • Email and ransomware path
    Most plant incidents still start in a mailbox.

Yard and local

  • Yard and warehouse cameras
    Mobile CCTV when the lot is the risk.
  • On-site plants
    Southern California from Canoga Park.
Manufacturing quality-control bench beside the plant floor

We do not optimize a production network we do not fully understand. We isolate and document first.

How the work is packaged

What we run for manufacturers

Office managed IT done properly, plus a conservative approach to anything that touches production.

All services

Managed infrastructure

Servers, cloud, and workstations for office and shipping.

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Network security

Segmentation, firewalls, and Wi-Fi that does not flatten OT and IT together.

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Cybersecurity

Email and endpoint protection on the business network, with incident plans that include the floor.

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Backup and recovery

Restore tests for ERP, files, and Microsoft 365 — not only the file share.

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What we touch — and what we do not

Business systems are ours. PLCs stay with your controls vendor unless the SOW says otherwise.

  • ERP infrastructure
  • Microsoft 365
  • Segmented networks
  • Shipping / office PCs
  • Backup of business systems
  • Yard cameras when needed
Glass plant control room looking onto a quiet factory floor

IT support for manufacturing companies

Secure Techies provides manufacturing IT services for plants and industrial offices that need the business network solid and the production network left alone unless there is a written plan.

We run infrastructure, network security, and backups from Canoga Park. Change windows follow your production calendar. If a patch could stop a line, it is scheduled, approved, and reversible. A worked standup is co-managed IT after the internal admin left.

Who we work with

Southern California manufacturers with an office, a shipping desk, and a floor that should not share Wi-Fi with accounting. Typical fit is a plant that already has a controls vendor and needs an MSP for business systems. We do not casually reprogram PLCs. Contractor yards are a better fit for construction IT. Distribution buildings start at warehousing and logistics.

What is included

A standard engagement covers:

  • Help desk for ERP users, accounting, and the shipping desk
  • Infrastructure under ERP, inventory, and shipping — application issues stay with the ERP vendor
  • Network security and segmentation so the floor is not office Wi-Fi
  • Inventory of OEM PCs dropped on the LAN, and isolation of what we cannot harden
  • Cybersecurity on the business side — email and endpoints are still how ransomware arrives
  • Backup and disaster recovery for business systems, with restore tests
  • Change windows that follow production, not our ticket clock
  • Mobile CCTV trailers when the yard or warehouse is the risk
  • On-site from Canoga Park

What careful around production means

Plenty of vendors claim they “converge OT and IT.” Some should. Many should not. We inventory the boundary, isolate risk, harden the office side, and tell you when you need a specialist controls engineer instead of improvising. If a change could stop a line, it is scheduled, approved, and reversible.

Coverage and cost

On-site across Southern California from Canoga Park. Remote for multi-site companies.

Pricing depends on office headcount, sites, and whether cameras or extra segmentation are in scope. We quote after a walkthrough.

Call (818) 450-5384 or contact us.

How an engagement starts

How we enter a plant

Change windows follow production, not our calendar.

  1. 01

    Walk the boundary

    What is IT, what is OT, and which OEM PCs were dropped on the LAN.

  2. 02

    Isolate risk

    Segment, inventory, and stop treating the floor like office Wi-Fi.

  3. 03

    Harden the office side

    Email and endpoints — that is still how ransomware arrives.

  4. 04

    Schedule the rest

    Patches and projects in the windows you already shut the line.

Manufacturing shipping dock at sunset

Why this team

How we treat industrial environments

We are an MSP for the business systems. We are conservative — on purpose — around anything that moves a machine.

  • No cowboy OT work

    If a change could stop a line, it is scheduled, approved, and reversible.

  • Yard and warehouse security

    Where sites need cameras, mobile CCTV trailers cover lots and staging without a six-month cabling project.

  • Local plants

    Southern California manufacturers get on-site help from Canoga Park.

  • Honest limits

    We will tell you when you need a specialist controls engineer.

Manufacturing IT questions

Do you support SCADA or PLC networks?
We help isolate and monitor the business side and coordinate with your controls vendor. We do not casually reprogram PLCs.
Can you work around production schedules?
Yes. Maintenance windows follow the plant, not our convenience.
How do you handle ransomware risk on a plant network?
Segment IT from OT, harden email and endpoints on the business side, keep offline-capable backups, and test restores. See cybersecurity.
Do you support ERP systems?
We support the infrastructure, identity, and backups those systems need, and we escalate to the ERP vendor for application issues.
Where do you work?
Southern California plants and offices, remote support for multi-site companies.
Do you come on site for plant hardware?
Yes. Canoga Park team across Southern California for workstations, switches, and the days remote is not enough.
How much does manufacturing IT support cost?
It depends on office headcount, sites, and whether cameras or extra segmentation are in scope. We quote after a walkthrough. Planning ranges are on the FAQ.
What is out of scope by default?
Reprogramming PLCs and owning the controls network. We isolate, document, and coordinate with your controls vendor unless the statement of work says otherwise.

Other industries

See all industries
Warehousing Construction Small business Hospitality

Ready to talk about your IT?

A free assessment from the Canoga Park team. We will tell you what we would fix first.

Contact us (818) 450-5384