Growing SMBs
Small Business IT Services
Most small businesses do not need a six-person IT shop. They need someone who answers, backups that restore, and security that is not a consumer antivirus trial.
Why this industry is different
The “IT person” model breaks at 15 employees
One staffer cannot cover after-hours, security, vendors, and the printer. That is when outages start getting personal.
- 01
Break-fix is a surprise invoice
You pay when things are already on fire. Managed IT turns that into a monthly plan. See [managed IT vs break-fix](/blog/managed-it-vs-break-fix/).
- 02
Security is skipped until it is not
Small firms are automated targets. MFA and backups are cheaper than a week of downtime.
- 03
No one owns onboarding
New hires wait two days for email. We make day-one access a checklist.
What is in the plan
Everything we do for small businesses
The full outsourced IT department, written as work — not slogans.
Day-to-day
- 24/7 help deskOwners stop being the IT department. Staff get a number that answers.
- Microsoft 365Mail, sharing, licenses, and the mess left by whoever set it up in a weekend.
- Onboarding and offboardingDay-one laptops and same-day revoke when someone leaves.
- Vendor wranglingInternet, copiers, line-of-business apps — we sit on the call.
Protect the business
- Cybersecurity that is not optionalMFA, email filtering, endpoint protection, and patching.
- Backups with restore testsThe part break-fix shops skip until the disk dies.
- Office networkFirewall, Wi-Fi, and guest access that is not the same password as 2018.
The plan
- Quarterly planningWhat to buy, what to ignore, what it will cost next year.
- Honest scopeProjects (moves, migrations) quoted separately so the monthly plan stays predictable.
- On-site when neededCanoga Park team across Southern California.
If you are the owner and also the IT department, you already know this is not a good long-term job.
How the work is packaged
What small businesses usually buy
A complete plan, not a pile of tools you have to operate.
Managed help desk
The day-to-day reason people hire us.
View service
Cybersecurity
Email, endpoints, and MFA included in how we work — not a scare upsell.
View service
Backup and recovery
Tested restores. The part most break-fix shops skip.
View service
Managed infrastructure
Servers, Microsoft 365, and the office network.
View serviceWhat most SMBs actually need
Help desk, Microsoft 365, backups, and security that is not a free antivirus trial.
- Microsoft 365
- 24/7 help desk
- MFA
- Email security
- Tested backups
- Office network
Outsourced IT for small and mid-size businesses
Secure Techies provides small business IT services for Southern California teams that have outgrown “my cousin looks at it.” We run help desk, cybersecurity, infrastructure, and backups as one plan.
The “IT person” model usually breaks around 15 employees. One staffer cannot cover after-hours, security, vendors, and the printer. Break-fix turns every outage into a surprise invoice. Managed IT turns that into a monthly plan.
Who we work with
Growing offices that need a full outsourced IT department. Law firms, clinics, contractors, and CPA shops usually get a tighter plan on their industry pages. For a Los Angeles overview, see managed IT services in Los Angeles.
What should be in the plan
- A number staff can call 24/7
- Microsoft 365 that is not a weekend setup someone abandoned
- MFA, email filtering, endpoint protection, and patching — not a consumer antivirus trial
- Backups that have been restored
- Day-one onboarding and same-day offboarding
- An office network that is not the 2018 guest password
- Quarterly planning: what to buy, what to ignore, what it will cost
- Projects (moves, migrations) quoted separately
More on managed IT vs break-fix and why small businesses need managed IT. If you already have a part-time IT person, co-managed IT is common.
Cost
Typical managed plans for small professional firms often land around $100–$250 per user per month, depending on devices and security scope. We quote after a free assessment so the number matches your stack. More on the FAQ.
Call (818) 431-5607 or contact us.
How an engagement starts
How we replace “my cousin looks at it”
Stabilize first. Then the plan is boring on purpose.
- 01
See the mess
Users, devices, the last outage, and who has the admin password.
- 02
Fix the loud problems
Backups, MFA, mail, and the workstation that reboots twice a day.
- 03
Put tickets somewhere
Owners stop being the help desk.
- 04
Review quarterly
What to buy, what to ignore, what it will cost.
Why this team
Why SMBs stay
Predictable cost, a named team, and a local office you can visit.
Los Angeles coverage
On-site across the city and the Valley. See also managed IT services in Los Angeles.
A tighter plan when the industry is clear
Law firms, clinics, and contractors get a sharper plan on their industry pages. Use those when they fit.
Clear pricing
Ranges and tradeoffs live on the FAQ. We quote after seeing the environment.
Local
Canoga Park headquarters. On-site across Southern California.
Small business IT questions
How much does managed IT cost for a small business?
Is an MSP cheaper than hiring someone?
Can you work with our part-time IT person?
Do I need a long-term contract?
Where do you provide small-business IT support?
Other industries
Law firms
Healthcare
Accounting
Financial servicesReady to talk about your IT?
A free assessment from the Canoga Park team. We will tell you what we would fix first.